Computer and Server Support

Your staff need computers that work, and your business needs servers that stay up. Navigate looks after both, for a fixed monthly fee, so you get an IT department without the cost of hiring one.

What is included

Unlimited help desk support. Call, email or open a ticket. Our Louisville-based technicians fix most problems remotely, often while you are still on the phone.
Around-the-clock monitoring. Our monitoring platform watches disk space, services, hardware health and backups on every computer and server, and opens a ticket when something needs attention.
Patching and maintenance. We install Windows and application updates on a schedule, and we do server maintenance after hours so your day is not interrupted.
Backup and recovery. We back up your servers and test that we can restore them, so a failed disk or ransomware does not mean lost work.
New computers and new staff. We specify, set up and deliver computers ready to use, and we set up accounts for new employees on day one.
AI-assisted troubleshooting. Our AI tools check the common causes of a problem in seconds, so our engineers spend their time on the fix.

Talk to us. Call 502-515-4927 or email info@navigatellc.com. New clients can start with a free network assessment.